Flagship revenue audit
A structured review of POS, room or table sales, comps, voids, and bank deposits for a defined period. You receive a written findings pack and a walkthrough with your finance lead.
Open the flagship audit →Smartappconnect
Revenue that leaves the till before the books catch up
We audit hospitality revenue for hotels, restaurants, and F&B operators in Hong Kong — tracing covers, tabs, voids, and settlement paths until the numbers match the floor.
What we examine on the floor
Hospitality revenue audits start where guests pay — not where the monthly pack is printed.
Related work
Outlet reconciliations, pre-opening control checks, and follow-up reviews after a findings pack. Browse the full set of hospitality audit engagements.
View all audits →From Kowloon Bay to the outlets
Most engagements begin with a scoping call, then on-site sampling at the property and remote review of exports.
- Scope the period — outlets, POS systems, and the weeks that matter.
- Sample the trail — guest checks, voids, comps, cash drops, and settlement files.
- Report the gaps — findings ranked by cash impact and control weakness.
What operators say after the walkthrough
“They caught a pattern of late-night voids on the bar POS that our monthly pack never flagged. The write-up was blunt about where our supervisors had looked away.”
Mei Ling Chow · F&B director, boutique hotel, Tsim Sha Tsui
“We asked for a two-week restaurant sample before renewing a franchise. The deposit-to-sales lag was larger than we liked — not catastrophic, but enough to renegotiate the cash handling clock.”
Daniel Ng · Owner group, Causeway Bay
Recent field notes
When a follow-up review is worth the fee
Not every findings pack needs a re-test. Here is when Hong Kong operators usually book one.
Soft openings and the first week of comps
Pre-opening control checks fail when nobody owns discount authority before friends-and-family night.
Preparing POS exports before auditors arrive
A short checklist so your first sampling week is not spent waiting on IT tickets.